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Contact Us | Ordering Information

Ordering & Warranty Information

Orders

Orders can be placed via fax, postal mail, or email. Credit card orders may be placed by telephone. Please include shipping and billing address, your telephone number and fax numbers, and all applicable New Objective order numbers. Download our faxable/mailable order form (PDF).

Prices

All prices are in US dollars and do not include applicable sales tax, shipping or handling. Prices may vary on orders for international destinations. New Objective, Inc. reserves the right to change product specifications and prices at any time without notice and without any liability for such changes.

Custom and OEM Orders

New Objective can fabricate a variety of fused-silica and glass components for electrospray and other applications in analytical chemistry. OEM discounts are available.

Shipping

Our standard shipping is via Federal Express. Actual shipping charges apply.

Payment Terms

For customers with established credit, our terms are NET 30 DAYS. Payments made by electronic wire transfer require advance notice to our office and will be subject to a $30.00 fee. We accept most major credit cards.

Trademarks

Mariner, QSTAR, and NanoLINK are trademarks of Applera Corporation or its subsidiaries in the U.S. and certain other countries. ZSpray, LCT, Q-ToF, and NanoFlow are trademarks of Micromass, a division of Waters Corporation. NanoSpray and Esquire are trademarks of Bruker Daltonics. LCQ, TSQ, Finnigan, BioBasic, and Ion Max are trademarks or registered trademarks of Thermo Electron Corporation. MicroTight, SealTight, and NanoTight are trademarks or registered trademarks of Upchurch Scientfic. PEEK is a trademark of Victrex plc. NuTip is a trademark of Glygen, Inc. PicoTip, PicoTip Powered, PicoFrit, PicoView, TaperTip, SilicaTip, GlassTip, QuartzTip, IntegraFrit, ProteoPep, EconoTip and PicoSpray are trademarks or registered trademarks of New Objective, Inc. All other trademarks are the property of their respective owners.

Warranty

A. Limited Warranty:
New Objective (Seller) warrants that all product furnished to Buyer shall be free of defects in materials and workmanship for a period of (90) ninety days from the date of shipment. Any product believed to be defective within the meaning of the foregoing sentence shall be returned to Seller, and if found to be defective by seller, shall be replaced with conforming product of like kind. Replacements shall be shipped to buyer or end-user, as the case may be, at seller's expense. Seller shall have no other liability or obligation with respect to goods alleged to be defective. The foregoing shall constitute the sole and exclusive remedy, and the seller's total liability for any and all losses and damages arising out of any cause whatsoever (whether such cause be based in contract, negligence, strict liability, other tort or otherwise) shall in no event exceed the purchase price of the goods (product) in respect of which such cause arose. Seller disclaims, and shall not be liable for in any event, loss of profits, consequential or incidental damages, or punitive or exemplary damages relating to any product or item of product furnished hereunder. The foregoing limited warranty (i) shall be void as to any item of product which is in any material respect altered by the buyer or any end-user, and (ii) does not cover misuse of the product (for example, but not limited to dropping or other mishandling, improper trimming, damage caused by application of excessive temperature, pressure or voltage) or product failure by reason of clogging. The warranty stated above is the only warranty applicable to products furnished to Buyer. All other warranties, express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose are disclaimed.

B. Patents:
Seller warrants that the product and seller's process for manufacture thereof do not infringe any patent. Buyer and/or end-user will be solely responsible for ensuring that its use of product in any device or in any manner does not infringe any applicable patent.




Contact Us | Ordering Information